Governments everywhere are anchoring their programs (internal and external) in outcome-based performance measurement. How does that change what is required of you as a manager/director of a social service-oriented organization? This workshop will move you from the theory to the concrete management processes and practices required to successfully implement and monitor an outcome-based performance management strategy. Based on best practices, all participants will receive a simple outline of management requirements, from individual staff performance plans through to continuous improvement monitoring tools.
What you will get out of this workshop:
Sarah Delicate is a founding partner of Bell Browne Molnar and Delicate Inc. (BBMD), a consulting firm based in Ottawa. As a consultant, coach, trainer and speaker, Sarah has worked with 1000s of people across 100s of organizations, helping programs thrive in tough, outcome-based competitive environments. Whether you are a for-profit or a non-profit/not-for-profit, Sarah’s high-energy style will convince you that this outcome-based stuff is not just doable, but critical.
The MBTI report is in. The preference is too strong to be contested. Sitting in front of you is an introverted client. Or maybe the introvert is you. Now your job is to educate this client or yourself on what it means to be an introvert. You’re going to have to tell them or yourself that in many areas of their/your professional development they will be required to do workshops, public speak, present at conferences, mingle with strangers, network, job search, and even think on their feet – all activities requiring them to step out of their preferred zone of internal processing and energy re-charging into a world of extroverted mingling and energy drain. Do they grit their teeth and just get it over with, fake it, or are there ways to cope and even enjoy these times of “going public?”
We will learn to help our clients (and ourselves):
Yvonne Rodney, currently a career and personal development consultant at Inner Change Consulting (innerchangeconsulting.com), is a proud introvert, an author, public speaker, playwright, theatre director, women’s leader and many other life roles. She’s former Director of the University of Toronto Career Centre and has presented extensively at conferences and business-related events on topics of personal/professional development and spirituality. With a tongue in cheek sense of humour, Yvonne ensures that her topics are practical, challenging and relevant to her audience – be they readers, listeners or collaborators.
Analogies refer to a comparison between two things, typically on the basis of their structure and for the purpose of explanation and clarification. Analogical reasoning takes this one step further and uses analogy as a basis for creative problem solving. In this workshop, metaphors and stories will be explored for their analogical reasoning potential. This analysis will include an assessment of how stories and metaphors help or derail positive change. There will also be an exploration of how to work these methods to enhance creativity and help create a more hopeful perspective. The session will be of general interest and it will include an integration of theory with demonstration and practice.
In this workshop, participants will learn to:
Norman Amundson is a Professor in Counselling Psychology at the University of British Columbia. He has many publications including the books Active Engagement and Metaphor Making and has given many conference presentations at national and international conferences. His work focuses on active engagement methods as a means of enhancing imagination and hope. He has been recognized by many national and international career associations and holds an honorary doctorate from the University of Umea, in Sweden.
Clients use social media to stay in touch with friends through posts, pictures and videos, but what kind of online footprint are they leaving behind and how are prospective employers perceiving this content? Social media platforms like LinkedIn, Twitter and Facebook are powerful broadcasting tools, and digital identities have become a rich blend of both personal and professional lives. Equip yourself with strategies to help your clients build an online presence that highlights their skills and interests, promotes social networking, and leaves a positive impression on employers.
Learn how to help your clients:
Different social media platforms, ranging from LinkedIn to Vine, will be presented as examples throughout this session. Note that if you intend to bring your own laptop, tablet other mobile device, you will have to make your own arrangements for Internet access as well.
Tang Choy, a Career Consultant at Ryerson University, has provided career services at four Canadian post-secondary institutions and promotes the best use of social media for job search and networking. At Ryerson, she launched LinkedIn Profile Advising as a new appointment service. The service was featured by the Education Advisory Board, and adapted by other post-secondary institutions. Tang also co-coordinated Ryerson’s first Job Search 2.0: Social Media Week to provide jobseekers with personal branding and social networking tips.
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